Last Updated: October 15, 2023

1. Introduction

Welcome to PawCare. We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website.

Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.

2. Information We Collect

We may collect information about you in a variety of ways. The information we may collect on the Site includes:

Personal Data

Personally identifiable information, such as your name, email address, and telephone number, that you voluntarily give to us when you register with the Site or when you choose to participate in various activities related to the Site.

Derivative Data

Information our servers automatically collect when you access the Site, such as your IP address, your browser type, your operating system, your access times, and the pages you have viewed directly before and after accessing the Site.

Financial Data

Financial information, such as data related to your payment method (e.g., valid credit card number, card brand, expiration date) that we may collect when you purchase, order, return, exchange, or request information about our services from the Site.

3. Use of Your Information

Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you via the Site to:

  • Create and manage your account
  • Email you regarding your account or order
  • Fulfill and manage purchases, orders, payments, and other transactions related to the Site
  • Generate a personal profile about you to make future visits to the Site more personalized
  • Increase the efficiency and operation of the Site
  • Monitor and analyze usage and trends to improve your experience with the Site
  • Notify you of updates to the Site
  • Offer new products, services, and/or recommendations to you
  • Perform other business activities as needed
  • Request feedback and contact you about your use of the Site
  • Resolve disputes and troubleshoot problems
  • Respond to product and customer service requests

4. Disclosure of Your Information

We may share information we have collected about you in certain situations. Your information may be disclosed as follows:

By Law or to Protect Rights

If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others, we may share your information as permitted or required by any applicable law, rule, or regulation.

Third-Party Service Providers

We may share your information with third parties that perform services for us or on our behalf, including payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance.

Marketing Communications

With your consent, or with an opportunity for you to withdraw consent, we may share your information with third parties for marketing purposes, as permitted by law.

5. Tracking Technologies

Cookies and Web Beacons

We may use cookies, web beacons, tracking pixels, and other tracking technologies on the Site to help customize the Site and improve your experience. When you access the Site, your personal information is not collected through the use of tracking technology.

Website Analytics

We may also partner with selected third-party vendors, such as Google Analytics, to allow tracking technologies and remarketing services on the Site through the use of first party cookies and third-party cookies, to, among other things, analyze and track users' use of the Site, determine the popularity of certain content, and better understand online activity.

Note: Most browsers are set to accept cookies by default. You can remove or reject cookies, but be aware that such action could affect the availability and functionality of the Site.

6. Data Retention

We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your information to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our policies.

Type of Data Retention Period
Personal Information As long as your account is active or as needed to provide services
Usage Data Up to 3 years from date of collection
Marketing Data Until you unsubscribe or request deletion
Financial Data As required by financial regulations (typically 7 years)

7. Your Privacy Rights

Depending on your location, you may have the following rights regarding your personal information:

  • Access: The right to be provided with a copy of your personal information
  • Rectification: The right to require us to correct any mistakes in your personal information
  • Erasure: The right to require us to delete your personal information in certain situations
  • Restriction of processing: The right to require us to restrict processing of your personal information in certain circumstances
  • Data portability: The right to receive the personal information you provided to us, in a structured, commonly used and machine-readable format
  • To object: The right to object at any time to your personal information being processed for direct marketing

To exercise any of these rights, please contact us using the details provided in Section 10.

8. Children's Privacy

The Site is not intended for individuals under the age of 13. We do not knowingly collect personally identifiable information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Questions About Our Privacy Policy?

If you have any questions or concerns about our Privacy Policy or data practices, please don't hesitate to contact us.

Contact Us